Every piece wears two ways · Tracked delivery to the UK, Europe and the US

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Legal

Product safety

Last updated: 13 November 2026

Our products are reversible clothing and accessories for adults. Follow the care instructions, keep textiles away from open flames, and tell us straight away if you have any safety concern. We will look into it and reply.

Who is responsible for our products

OSVERINA products are made for us by manufacturing partners to our designs and sold under the OSVERINA name. The manufacturer responsible for them is:

  • RODDIE TRADING LTD (trading as OSVERINA)
  • Postal address: 58 Windsor Avenue, Adlington, Chorley, England, PR7 4JS, United Kingdom
  • Email: support@osverina.com
  • Phone: +44 7907 848661

Each product page shows the product name, pictures of both sides, its product code (SKU), the fibre composition of each side and the care instructions. The same name and code appear on your order confirmation, so you can always identify the item you bought.

Safety and care

  • Keep away from fire. Like all clothing, our pieces can burn. Keep them away from open flames, candles, fires and heaters, and do not dry them on a radiator or heater.
  • Follow the care instructions. They are on a small label printed inside a seam and on the product page. Where the two sides are different fabrics, the instructions are written for the more delicate side, so they are safe for both. Washing or drying at higher temperatures than shown can shrink or damage the piece.
  • First wash. Wash a new piece on its own, on a cold wash, the first time, so that any loose dye from a darker side cannot mark a lighter side or other clothes.
  • Quilted pieces. Our quilted jackets and gilets are filled with polyester wadding. Do not iron over the quilted areas.
  • Ties and scarves. Wrap skirts, wrap tops and some dresses fasten with fabric ties. Tie them securely and keep long ends, and the ends of scarves, away from moving parts such as bicycle wheels and chains, escalators and machinery.
  • Press studs and buttons. These are small parts. Check they are secure before wearing, and keep any spares away from young children.
  • Not for children. Our clothes come in adult sizes. They are not designed or tested as children’s clothing.
  • No drawstrings. Our garments do not have drawstrings.
  • Not protective equipment. Our clothes are everyday fashion pieces. They are not personal protective equipment and are not designed to protect against rain, cold or other hazards.

Report a safety concern

If you think one of our products is unsafe, or it has caused an injury or damage, stop using it and email support@osverina.com with:

  • your order number and the product name or code;
  • what happened, and when;
  • photos of the product and its label, if you can.

We will acknowledge your report within 2 working days and investigate it. Where needed, we will inform the relevant authorities and contact other customers who bought the same product.

Product recalls and safety notices

There are currently no recalls or safety notices for OSVERINA products. If we ever need to issue one, we will publish it on this page and contact affected customers directly.